Privacy Policy

1Who We Are

riaaz is created and operated by Ria Om Shandilya.

This Privacy Policy outlines how your information is collected, used, and protected when you access app.riaomshandilya.com.

By using riaaz, you consent to the practices described below.

2Information We Collect

To provide a seamless experience, we collect limited and necessary information, including:

• Account information: your email address at the time of sign-up
• Payment information: securely processed via Razorpay (we do not store card or bank details)
• Usage data: interactions such as songs accessed and practice activity
• Device data: browser type, operating system, and MIDI device compatibility

We do not collect sensitive personal information beyond what is essential to deliver the experience.

3How Your Information Is Used

Your information is used thoughtfully and only where necessary, including to:

• Set up and manage your account
• Process payments and enable access to purchased content
• Personalise your learning journey
• Share important service-related updates (never unsolicited spam)
• Improve riaaz through anonymised usage insights
• Comply with legal and regulatory obligations

4Sharing of Information

Your trust is important to us. We do not sell your personal data.

Information is shared only with carefully selected service providers:

• Razorpay — for secure payment processing
• Supabase — for authentication and data storage
• Legal authorities — where required under applicable law

All partners operate under strict privacy and data protection standards.

5Data Security

We implement industry-standard safeguards, including encrypted connections (HTTPS), secure authentication, and PCI-compliant payment processing.

While every reasonable measure is taken, no digital system can be guaranteed to be completely secure.

6Cookies

riaaz uses essential cookies and local storage to maintain your session and preferences.

We do not use advertising or intrusive tracking technologies. Disabling cookies may affect certain functionality.

7Your Rights

You retain full control over your information. You may:

• Request access to your data
• Request corrections where necessary
• Request deletion of your account and associated data
• Withdraw consent at any time

To exercise these rights, please contact us at riaomshandilya@gmail.com.

8Children's Privacy

riaaz is designed to be accessible for learners of all ages, including younger students.

Where a user is under the age of 13, we expect that access to riaaz is provided under the supervision of a parent or guardian.

We do not knowingly collect more personal information than is necessary to provide the service. Parents or guardians may contact us at any time to review or request deletion of a child's information.

9Updates to This Policy

This Privacy Policy may be updated periodically to reflect improvements or legal requirements.

Continued use of riaaz following any updates constitutes acceptance of the revised policy.

10Contact

For any privacy-related enquiries, please contact us at riaomshandilya@gmail.com.